{"id":2914,"date":"2022-02-16T13:59:19","date_gmt":"2022-02-16T06:59:19","guid":{"rendered":"https:\/\/infina.vn\/ho-tro\/?post_type=ht_kb&#038;p=2914"},"modified":"2025-07-21T10:41:11","modified_gmt":"2025-07-21T03:41:11","slug":"chinh-sach-tra-soat-va-boi-hoan","status":"publish","type":"ht_kb","link":"https:\/\/infina.vn\/ho-tro\/dau-tu\/chinh-sach-tra-soat-va-boi-hoan\/","title":{"rendered":"Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n"},"content":{"rendered":"\r\n\r\n\r\n<p>Trong su\u1ed1t qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c kinh doanh, c\u0169ng nh\u01b0 th\u1ef1c hi\u1ec7n c\u00e1c t\u00ednh n\u0103ng tr\u00ean n\u1ec1n t\u1ea3ng Infina cho Kh\u00e1ch H\u00e0ng ho\u1eb7c tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina, C\u00f4ng Ty \u0111\u1ec1 ngh\u1ecb t\u1ea5t c\u1ea3 c\u00e1c Kh\u00e1ch H\u00e0ng ph\u1ea3i \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh li\u00ean quan \u0111\u1ebfn ph\u00f2ng ch\u1ed1ng r\u1eeda ti\u1ec1n, t\u00e0i tr\u1ee3 kh\u1ee7ng b\u1ed1 v\u00e0 c\u00e1c giao d\u1ecbch gian l\u1eadn kh\u00e1c; \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n theo quy \u0111\u1ecbnh c\u1ee7a Infina t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p>\r\n<h2 id=\"dieu-1-dinh-nghia\" >\u0110i\u1ec1u 1: \u0110\u1ecaNH NGH\u0128A<\/h2>\r\n<ol>\r\n<li><strong>B\u00ean th\u1ee9 ba:<\/strong> Bao g\u1ed3m Ng\u00e2n H\u00e0ng v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c li\u00ean k\u1ebft, h\u1ee3p t\u00e1c v\u1edbi Infina \u0111\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 tr\u00ean n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina cho Kh\u00e1ch H\u00e0ng.<\/li>\r\n<li>\u201c<strong>C\u00f4ng Ty<\/strong>\u201d v\u00e0\/ho\u1eb7c \u201c<strong>Infina<\/strong>\u201d \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 C\u00f4ng Ty C\u1ed5 Ph\u1ea7n Real Stake Fintech \u2013 m\u1ed9t C\u00f4ng Ty \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp, ho\u1ea1t \u0111\u1ed9ng theo ph\u00e1p lu\u1eadt Vi\u1ec7t Nam v\u00e0 m\u1ed9t b\u00ean ph\u00e1t tri\u1ec3n, s\u1edf h\u1eefu n\u1ec1n t\u1ea3ng \u0111\u1ec3 h\u1ee3p t\u00e1c c\u00f9ng Kh\u00e1ch H\u00e0ng theo th\u1ecfa thu\u1eadn gi\u1eefa c\u00e1c B\u00ean.<\/li>\r\n<li><strong>Gian l\u1eadn<\/strong>l\u00e0 h\u00e0nh vi l\u1eeba d\u1ed1i c\u00f3 ch\u1ee7 \u0111\u00edch \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m l\u1ee3i \u00edch kh\u00f4ng c\u00f4ng b\u1eb1ng ho\u1eb7c b\u1ea5t h\u1ee3p ph\u00e1p, ho\u1eb7c t\u01b0\u1edbc \u0111i quy\u1ec1n h\u1ee3p ph\u00e1p c\u1ee7a c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c kh\u00e1c ho\u1eb7c vi ph\u1ea1m c\u00e1c ch\u00ednh s\u00e1ch, quy \u0111\u1ecbnh c\u1ee7a Infina ho\u1eb7c c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<li><strong>Giao d\u1ecbch <\/strong>l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Kh\u00e1ch H\u00e0ng \u0111\u1ec3 h\u1ee3p t\u00e1c kinh doanh tr\u00ean n\u1ec1n t\u1ea3ng Infina ho\u1eb7c tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u1ea1p ti\u1ec1n, r\u00fat ti\u1ec1n, chuy\u1ec3n ti\u1ec1n, \u0111\u0103ng k\u00fd g\u00f3i \u0111\u1ea7u t\u01b0, chuy\u1ec3n g\u00f3i \u0111\u1ea7u t\u01b0.<\/li>\r\n<li><strong>Giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o <\/strong>l\u00e0 giao d\u1ecbch theo y\u00eau c\u1ea7u c\u1ee7a Ng\u00e2n h\u00e0ng, b\u00ean th\u1ee9 ba kh\u00e1c th\u1ef1c hi\u1ec7n li\u00ean k\u1ebft \u2013 h\u1ee3p t\u00e1c v\u1edbi Infina \u0111\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 tr\u00ean N\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina cho Kh\u00e1ch H\u00e0ng theo H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh gi\u1eefa c\u00e1c b\u00ean x\u00e1c \u0111\u1ecbnh l\u00e0 gian l\u1eadn, gi\u1ea3 m\u1ea1o v\u00e0 y\u00eau c\u1ea7u Infina h\u1ed7 tr\u1ee3 thu h\u1ed9 c\u00e1c kho\u1ea3n ti\u1ec1n li\u00ean quan \u0111\u1ebfn giao d\u1ecbch; c\u00e1c giao d\u1ecbch Kh\u00e1ch H\u00e0ng vi ph\u1ea1m ch\u00ednh s\u00e1ch, quy \u0111\u1ecbnh c\u1ee7a Infina \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i kh\u00f4ng ch\u00ednh \u0111\u00e1ng; c\u00e1c giao d\u1ecbch Kh\u00e1ch H\u00e0ng cung c\u1ea5p th\u00f4ng tin gi\u1ea3 m\u1ea1o, kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng trung th\u1ef1c v\u00e0 c\u00e1c giao d\u1ecbch \u0111\u01b0\u1ee3c Infina ph\u00e1t hi\u1ec7n v\u00e0 x\u00e1c \u0111\u1ecbnh l\u00e0 gian l\u1eadn, gi\u1ea3 m\u1ea1o t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<li><strong>Giao d\u1ecbch sai l\u1ec7ch <\/strong>l\u00e0 giao d\u1ecbch c\u00f3 s\u1ef1 sai l\u1ec7ch v\u1ec1 th\u00f4ng tin ho\u1eb7c gi\u00e1 tr\u1ecb kho\u1ea3n \u0111\u1ea7u t\u01b0, kho\u1ea3n thanh to\u00e1n c\u1ee7a Kh\u00e1ch H\u00e0ng so v\u1edbi th\u1ef1c t\u1ebf do s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt, l\u1ed7i h\u1ec7 th\u1ed1ng v\u00e0\/ho\u1eb7c y\u1ebfu t\u1ed1 kh\u00e1ch quan kh\u00e1c.<\/li>\r\n<li><strong>Giao d\u1ecbch theo y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n <\/strong>l\u00e0 c\u00e1c giao d\u1ecbch \u0111\u01b0\u1ee3c x\u1eed l\u00fd d\u1ef1a tr\u00ean c\u00f4ng v\u0103n y\u00eau c\u1ea7u t\u1eeb c\u00e1c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\r\n<li><strong>H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh <\/strong>l\u00e0 h\u1ee3p \u0111\u1ed3ng H\u1ee3p t\u00e1c kinh doanh gi\u1eefa Kh\u00e1ch H\u00e0ng v\u00e0 Infina \u0111\u1ec3 th\u1ecfa thu\u1eadn v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c h\u1ee3p t\u00e1c kinh doanh th\u00f4ng qua n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina, \u0111\u01b0\u1ee3c k\u00fd k\u1ebft b\u1eb1ng h\u00ecnh th\u1ee9c h\u1ee3p \u0111\u1ed3ng \u0111i\u1ec7n t\u1eed ho\u1eb7c h\u00ecnh th\u1ee9c t\u01b0\u01a1ng t\u1ef1 kh\u00e1c do Infina quy \u0111\u1ecbnh \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<li><strong>Kh\u00e1ch H\u00e0ng <\/strong>l\u00e0 c\u00e1c c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c v\u00e0 l\u00e0 b\u00ean h\u1ee3p t\u00e1c kinh doanh th\u00f4ng qua n\u1ec1n t\u1ea3ng c\u1ee7a Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina v\u00e0 tu\u00e2n th\u1ee7 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy \u0111\u1ecbnh t\u1ea1i H\u1ee3p \u0110\u1ed3ng, th\u1ecfa thu\u1eadn v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch c\u1ee7a Infina \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<li><strong>Kh\u1ee7ng b\u1ed1<\/strong>l\u00e0 m\u1ed9t ho\u1eb7c m\u1ed9t s\u1ed1 bao g\u1ed3m t\u1ea5t c\u1ea3 h\u00e0nh vi c\u1ee7a t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n nh\u1eb1m ch\u1ed1ng ph\u00e1 ch\u00ednh quy\u1ec1n nh\u00e2n d\u00e2n, \u00e9p bu\u1ed9c ch\u00ednh quy\u1ec1n nh\u00e2n d\u00e2n, t\u1ed5 ch\u1ee9c n\u01b0\u1edbc ngo\u00e0i, t\u1ed5 ch\u1ee9c qu\u1ed1c t\u1ebf, g\u00e2y kh\u00f3 kh\u0103n cho quan h\u1ec7 qu\u1ed1c t\u1ebf c\u1ee7a n\u01b0\u1edbc C\u1ed9ng h\u00f2a x\u00e3 h\u1ed9i ch\u1ee7 ngh\u0129a Vi\u1ec7t Nam ho\u1eb7c g\u00e2y ra t\u00ecnh tr\u1ea1ng ho\u1ea3ng lo\u1ea1n trong c\u00f4ng ch\u00fang. C\u00e1c h\u00e0nh vi v\u1ec1\/li\u00ean quan \u0111\u1ebfn kh\u1ee7ng b\u1ed5 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 t\u1ea1i Lu\u1eadt Ph\u00f2ng, ch\u1ed1ng kh\u1ee7ng b\u1ed1.<\/li>\r\n<li><strong>P<\/strong><strong>hong t\u1ecfa T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0:<\/strong>l\u00e0 vi\u1ec7c Infina \u0111\u01b0\u1ee3c quy\u1ec1n ch\u1ee7 \u0111\u1ed9ng to\u00e0n ph\u1ea7n thi\u1ebft l\u1eadp tr\u1ea1ng th\u00e1i ng\u1eebng\u00a0m\u1ecdi giao d\u1ecbch v\u1edbi T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 m\u00e0 kh\u00f4ng c\u1ea7n s\u1ef1 ch\u1ea5p thu\u1eadn c\u1ee7a c\u00e1c b\u00ean c\u00f3 li\u00ean quan.<\/li>\r\n<li><strong>N\u1ec1n t\u1ea3ng Infina<\/strong>c\u00f3 ngh\u0129a l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 do C\u00f4ng Ty ph\u00e1t tri\u1ec3n v\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec3 Kh\u00e1ch H\u00e0ng ti\u1ebfn h\u00e0nh c\u00e1c giao d\u1ecbch li\u00ean quan \u0111\u1ebfn c\u00e1c S\u1ea3n Ph\u1ea9m T\u00e0i Ch\u00ednh, trong ph\u1ea1m vi \u0111\u01b0\u1ee3c ph\u00e9p, bao g\u1ed3m c\u1ea3 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng v\u00e0 trang m\u1ea1ng do C\u00f4ng Ty cung c\u1ea5p.<\/li>\r\n<li><strong>R\u1eeda ti\u1ec1n<\/strong> l\u00e0 h\u00e0nh vi c\u1ee7a t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n nh\u1eb1m h\u1ee3p ph\u00e1p ho\u00e1 ngu\u1ed3n g\u1ed1c c\u1ee7a t\u00e0i s\u1ea3n do ph\u1ea1m t\u1ed9i m\u00e0 c\u00f3. C\u00e1c h\u00e0nh vi v\u1ec1\/li\u00ean quan \u0111\u1ebfn r\u1eeda \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 t\u1ea1i Lu\u1eadt Ph\u00f2ng, ch\u1ed1ng r\u1eeda ti\u1ec1n.<\/li>\r\n<li><strong>T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0: <\/strong>L\u00e0 t\u00e0i kho\u1ea3n Kh\u00e1ch H\u00e0ng \u0111\u0103ng k\u00fd \u0111\u1ec3 h\u1ee3p t\u00e1c kinh doanh tr\u00ean n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina v\u00e0 \u0111\u01b0\u1ee3c Infina ph\u00ea duy\u1ec7t \u0111\u1ec3 th\u1ef1c hi\u1ec7n H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh gi\u1eefa c\u00e1c b\u00ean.<\/li>\r\n<li><strong>T\u00e0i tr\u1ee3 kh\u1ee7ng b\u1ed1:<\/strong>l\u00e0 h\u00e0nh vi huy \u0111\u1ed9ng, h\u1ed7 tr\u1ee3 ti\u1ec1n, t\u00e0i s\u1ea3n d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o cho t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n kh\u1ee7ng b\u1ed1<\/li>\r\n<li><strong>Ti\u1ec1n \u0111\u1ea7u t\u01b0:<\/strong> \u0110\u01b0\u1ee3c hi\u1ec3u l\u00e0 ti\u1ec1n do Kh\u00e1ch H\u00e0ng chuy\u1ec3n cho Infina \u0111\u1ec3 th\u1ef1c hi\u1ec7n h\u1ee3p t\u00e1c kinh doanh theo H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c.<\/li>\r\n<\/ol>\r\n<h2 id=\"dieu-2-chinh-sach-chung\" ><strong>\u0110i\u1ec1u 2: CH\u00cdNH S\u00c1CH CHUNG<\/strong><\/h2>\r\n<p>Trong qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c kinh doanh v\u00e0 s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina, Kh\u00e1ch H\u00e0ng \u0111\u1ed3ng \u00fd cam k\u1ebft:<\/p>\r\n<ul>\r\n<li>Tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n n\u00e0y, bao g\u1ed3m c\u00e1c quy \u0111\u1ecbnh li\u00ean quan v\u1ec1 ph\u00f2ng ch\u1ed1ng r\u1eeda ti\u1ec1n, t\u00e0i tr\u1ee3 kh\u1ee7ng b\u1ed1 v\u00e0 c\u00e1c h\u00e0nh vi gian l\u1eadn kh\u00e1c. Kh\u00e1ch H\u00e0ng hi\u1ec3u r\u1eb1ng nh\u1eefng h\u00e0nh vi vi ph\u1ea1m cam k\u1ebft n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn c\u00e1c vi ph\u1ea1m h\u00e0nh ch\u00ednh, h\u00ecnh s\u1ef1 theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Kh\u00e1ch H\u00e0ng c\u00f3 ngh\u0129a v\u1ee5 \u0111\u01a1n ph\u01b0\u01a1ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho h\u00e0nh vi vi ph\u1ea1m c\u1ee7a m\u00ecnh v\u00e0 lo\u1ea1i b\u1ecf cho Infina m\u1ecdi tr\u00e1ch nhi\u1ec7m li\u00ean \u0111\u1edbi;<\/li>\r\n<li>Cam k\u1ebft c\u00e1c th\u00f4ng tin v\u1ec1\/li\u00ean quan \u0111\u1ebfn th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch H\u00e0ng, ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0 t\u00e0i s\u1ea3n kh\u00e1c, giao d\u1ecbch do Kh\u00e1ch h\u00e0ng cung c\u1ea5p, x\u00e1c l\u1eadp v\u1edbi C\u00f4ng Ty\/ B\u00ean th\u1ee9 ba th\u00f4ng qua n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina l\u00e0 ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u00f4ng nh\u1eb1m m\u1ee5c \u0111\u00edch r\u1eeda ti\u1ec1n, t\u00e0i tr\u1ee3 kh\u1ee7ng b\u1ed1 v\u00e0 gian l\u1eadn kh\u00e1c;<\/li>\r\n<li>Kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p th\u1ef1c hi\u1ec7n t\u1eb7ng qu\u00e0, bi\u1ebfu qu\u00e0, li\u00ean h\u1ec7, trao \u0111\u1ed5i, h\u1ee9a h\u1eb9n tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a Infina ho\u1eb7c b\u00ean th\u1ee9 ba c\u00f3 m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c v\u1edbi Infina \u0111\u1ec3 m\u01b0u c\u1ea7u l\u1ee3i \u00edch c\u00e1 nh\u00e2n ho\u1eb7c nh\u1eb1m b\u1ea5t k\u1ef3 h\u00e0nh vi gian l\u1eadn n\u00e0o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn l\u1ee3i \u00edch c\u1ee7a C\u00f4ng Ty;<\/li>\r\n<li>Nghi\u00eam c\u1ea5m h\u00e0nh vi lan truy\u1ec1n th\u00f4ng tin v\u1ec1 c\u00e1c tr\u01b0\u1eddng h\u1ee3p gian l\u1eadn, l\u1eeba \u0111\u1ea3o, cung c\u1ea5p th\u00f4ng tin sai l\u1ec7ch nh\u1eb1m \u0111\u00e1nh l\u1ea1c h\u01b0\u1edbng qu\u00e1 tr\u00ecnh \u0111i\u1ec1u tra giao d\u1ecbch \u0111\u00e1ng ng\u1edd ho\u1eb7c nh\u1eb1m m\u1ee5c \u0111\u00edch g\u00e2y hoang mang cho \u0110\u1ed1i t\u00e1c, nh\u00e2n vi\u00ean c\u1ee7a C\u00f4ng Ty;<\/li>\r\n<li>Nghi\u00eam c\u1ea5m h\u00e0nh vi g\u00e2y kh\u00f3 d\u1ec5 cho C\u01a1 quan \u0111i\u1ec1u tra, \u0111\u01a1n v\u1ecb chuy\u00ean m\u00f4n t\u1ea1i Infina li\u00ean quan \u0111\u1ebfn vi\u1ec7c tra so\u00e1t giao d\u1ecbch \u0111\u00e1ng ng\u1edd nh\u1eb1m cung c\u1ea5p th\u00f4ng tin sai l\u1ec7ch ho\u1eb7c kh\u00f4ng cung c\u1ea5p th\u00f4ng tin, b\u00e1o c\u00e1o v\u1ec1 h\u00e0nh vi gian l\u1eadn;<\/li>\r\n<li>Ch\u1ea5p h\u00e0nh nghi\u00eam t\u00fac c\u00e1c quy \u0111\u1ecbnh, th\u1ec3 l\u1ec7, ch\u00ednh s\u00e1ch c\u1ee7a Infina li\u00ean quan \u0111\u1ebfn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i, khuy\u1ebfn m\u1ea1i, s\u1ef1 ki\u1ec7n. Cam k\u1ebft kh\u00f4ng tr\u1ef1c ti\u1ebfp ho\u1eb7c th\u00f4ng qua b\u00ean th\u1ee9 ba th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh vi gian l\u1eadn \u0111\u1ec3 nh\u1eadn c\u00e1c \u01b0u \u0111\u00e3i t\u1eeb Infina m\u1ed9t c\u00e1ch kh\u00f4ng ch\u00ednh \u0111\u00e1ng;<\/li>\r\n<li>Cam k\u1ebft kh\u00f4ng li\u00ean l\u1ea1c, kh\u00f4ng c\u00f3 m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c, kh\u00f4ng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng b\u1ecb c\u1ea5m, h\u1ea1n ch\u1ebf giao d\u1ecbch ho\u1eb7c \u0111ang b\u1ecb \u0111i\u1ec1u tra t\u1ea1i c\u00e1c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n l\u1ee3i d\u1ee5ng n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh vi vi ph\u1ea1m Ch\u00ednh s\u00e1ch n\u00e0y v\u00e0 c\u00e1c quy \u0111\u1ecbnh kh\u00e1c c\u00f3 li\u00ean quan.<\/li>\r\n<li>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u1ea3n l\u00fd th\u00f4ng tin d\u1eef li\u1ec7u T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 ch\u00ednh x\u00e1c, an to\u00e0n v\u00e0 th\u1ed1ng nh\u1ea5t, m\u1ed7i Kh\u00e1ch H\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c m\u1edf m\u1ed9t T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 duy nh\u1ea5t tr\u00ean N\u1ec1n t\u1ea3ng Infina.<\/li>\r\n<li>Cam k\u1ebft th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a Infina, c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<\/ul>\r\n<p>Theo quy \u0111\u1ecbnh c\u1ee7a Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n n\u00e0y, n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 h\u00e0nh vi kh\u00f4ng tu\u00e2n th\u1ee7 n\u00e0o c\u1ee7a Kh\u00e1ch H\u00e0ng, Infina theo \u0111\u00f3 s\u1ebd th\u1ef1c hi\u1ec7n m\u1ed9t ho\u1eb7c to\u00e0n b\u1ed9 c\u00e1c ch\u00ednh s\u00e1ch sau \u0111\u00e2y v\u1edbi Kh\u00e1ch H\u00e0ng:<\/p>\r\n<ul>\r\n<li>Kh\u00f4ng m\u1edf t\u00e0i kho\u1ea3n ho\u1eb7c h\u1ee3p t\u00e1c, th\u1ef1c hi\u1ec7n giao d\u1ecbch v\u1edbi Kh\u00e1ch H\u00e0ng kh\u00f4ng \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n do Infina \u0111\u01b0a ra v\u1ec1 \u0111\u1ed9 tu\u1ed5i, qu\u1ed1c t\u1ecbch v\u00e0 c\u00e1c \u0111i\u1ec1u ki\u1ec7n kh\u00e1c \u0111\u01b0\u1ee3c Infina c\u00f4ng b\u1ed1 c\u00f4ng khai \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<li>Kh\u00f4ng m\u1edf t\u00e0i kho\u1ea3n ho\u1eb7c h\u1ee3p t\u00e1c, th\u1ef1c hi\u1ec7n giao d\u1ecbch \u0111\u1ed1i v\u1edbi Kh\u00e1ch H\u00e0ng ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan l\u00e0 c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c thu\u1ed9c \u0111\u1ed1i t\u01b0\u1ee3ng trong c\u00e1c danh s\u00e1ch c\u1ea5m, h\u1ea1n ch\u1ebf ho\u1eb7c c\u00f3 nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c di\u1ec7n b\u1ecb nghi\u00a0ng\u1edd theo quy \u0111\u1ecbnh c\u1ee7a Infina ho\u1eb7c c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan.<\/li>\r\n<li>Kh\u00f4ng m\u1edf t\u00e0i kho\u1ea3n ho\u1eb7c h\u1ee3p t\u00e1c, th\u1ef1c hi\u1ec7n giao d\u1ecbch v\u1edbi Kh\u00e1ch H\u00e0ng kh\u00f4ng cung c\u1ea5p th\u00f4ng tin \u0111\u1ecbnh danh ho\u1eb7c th\u00f4ng tin \u0111\u1ecbnh danh kh\u00f4ng c\u00f3 th\u1ef1c ho\u1eb7c nh\u1eefng Kh\u00e1ch H\u00e0ng m\u00e0 Infina c\u00f3 c\u0103n c\u1ee9 tin r\u1eb1ng \u0111ang trong th\u1eddi gian \u0111i\u1ec1u tra xem x\u00e9t, ch\u1edd \u00fd ki\u1ebfn c\u1ee7a c\u01a1 quan Nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ec3 x\u1eed l\u00fd.<\/li>\r\n<li>Kh\u00f4ng m\u1edf t\u00e0i kho\u1ea3n ho\u1eb7c h\u1ee3p t\u00e1c, th\u1ef1c hi\u1ec7n giao d\u1ecbch v\u1edbi Kh\u00e1ch H\u00e0ng vi ph\u1ea1m m\u1ed9t ho\u1eb7c b\u1ea5t k\u1ef3 c\u00e1c ch\u00ednh s\u00e1ch, \u0111i\u1ec1u kho\u1ea3n, \u0111i\u1ec1u ki\u1ec7n, c\u00e1c quy \u0111\u1ecbnh kh\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u00e1p \u1ee9ng m\u1ed9t ho\u1eb7c b\u1ea5t k\u1ef3 c\u00e1c quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch n\u00e0o c\u1ee7a Infina \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<\/ul>\r\n<p>Trong tr\u01b0\u1eddng h\u1ee3p b\u1ecb t\u1eeb ch\u1ed1i h\u1ee3p t\u00e1c, th\u1ef1c hi\u1ec7n giao d\u1ecbch theo quy \u0111\u1ecbnh tr\u00ean, Kh\u00e1ch H\u00e0ng c\u00f3 quy\u1ec1n cung c\u1ea5p c\u00e1c b\u1eb1ng ch\u1ee9ng ch\u1ee9ng minh kh\u00f4ng thu\u1ed9c \u0111\u1ed1i t\u01b0\u1ee3ng b\u1ecb c\u1ea5m ho\u1eb7c h\u1ea1n ch\u1ebf m\u1edf t\u00e0i kho\u1ea3n tr\u00ean n\u1ec1n t\u1ea3ng Infina\/ n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina ho\u1eb7c kh\u00f4ng thu\u1ed9c di\u1ec7n b\u1ecb nghi ng\u1edd theo quy \u0111\u1ecbnh c\u1ee7a Infina ho\u1eb7c c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan. C\u0103n c\u1ee9 theo c\u00e1c ch\u1ee9ng c\u1ee9 Kh\u00e1ch H\u00e0ng cung c\u1ea5p, Infina c\u00f3 quy\u1ec1n \u0111\u1ed3ng \u00fd ho\u1eb7c t\u1eeb ch\u1ed1i thi\u1ebft l\u1eadp m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c kinh doanh, th\u1ef1c hi\u1ec7n giao d\u1ecbch v\u1edbi Kh\u00e1ch H\u00e0ng.<\/p>\r\n<p>Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c Infina ch\u1ea5p nh\u1eadn thi\u1ebft l\u1eadp m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c kinh doanh ho\u1eb7c th\u1ef1c hi\u1ec7n giao d\u1ecbch, Kh\u00e1ch H\u00e0ng \u0111\u1ed3ng \u00fd ch\u1ecbu s\u1ef1 gi\u00e1m s\u00e1t, ki\u1ec3m so\u00e1t, ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 ho\u1eb7c th\u01b0\u1eddng xuy\u00ean theo y\u00eau c\u1ea7u c\u1ee7a Infina cho \u0111\u1ebfn khi c\u00f3 b\u1eb1ng ch\u1ee9ng ch\u1ee9ng minh Kh\u00e1ch H\u00e0ng kh\u00f4ng thu\u1ed9c \u0111\u1ed1i t\u01b0\u1ee3ng b\u1ecb nghi ng\u1edd theo quy \u0111\u1ecbnh c\u1ee7a Infina.<\/p>\r\n<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o cho s\u1ef1 t\u00edn nhi\u1ec7m gi\u1eefa Infina v\u00e0 Kh\u00e1ch H\u00e0ng, Kh\u00e1ch H\u00e0ng \u0111\u1ed3ng \u00fd s\u1ebd ho\u00e0n th\u00e0nh th\u1ee7 t\u1ee5c \u0111\u1ecbnh danh c\u1ee7a m\u00ecnh m\u1ed9t ho\u1eb7c nhi\u1ec1u l\u1ea7n theo th\u00f4ng b\u00e1o c\u1ee7a Infina v\u00e0 cam k\u1ebft cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c, c\u00f3 hi\u1ec7u l\u1ef1c t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1ecbnh danh. N\u1ebfu th\u1ef1c hi\u1ec7n h\u00e0nh vi l\u1eeba \u0111\u1ea3o, gian l\u1eadn, gi\u1ea3 m\u1ea1o, th\u00ec Kh\u00e1ch h\u00e0ng c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i b\u1ed3i th\u01b0\u1eddng to\u00e0n b\u1ed9 thi\u1ec7t h\u1ea1i ph\u00e1t sinh (bao g\u1ed3m gi\u00e1n ti\u1ebfp ho\u1eb7c tr\u1ef1c ti\u1ebfp) theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\r\n<h2 id=\"dieu-3-giao-dich-gian-lan-gia-mao\" ><strong>\u0110i\u1ec1u 3: GIAO D\u1ecaCH GIAN L\u1eacN, GI\u1ea2 M\u1ea0O<\/strong><\/h2>\r\n<p>\u0110\u1ec3 thu\u1eadn ti\u1ec7n cho vi\u1ec7c tra so\u00e1t giao d\u1ecbch, tra so\u00e1t th\u00f4ng tin Kh\u00e1ch H\u00e0ng c\u1ee7a C\u00f4ng Ty, nh\u1eefng giao d\u1ecbch c\u00f3 d\u1ea5u hi\u1ec7u sau \u0111\u01b0\u1ee3c cho l\u00e0 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o v\u00e0 C\u00f4ng Ty c\u00f3 quy\u1ec1n \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p kh\u1ea9n c\u1ea5p, t\u1ea1m th\u1eddi v\u1edbi Kh\u00e1ch H\u00e0ng v\u00e0 T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0.<\/p>\r\n<p>C\u00e1c d\u1ea5u hi\u1ec7u gian l\u1eadn, gi\u1ea3 m\u1ea1o \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0:<\/p>\r\n<ul>\r\n<li>Kh\u00e1ch H\u00e0ng cung c\u1ea5p th\u00f4ng tin nh\u1eadn bi\u1ebft Kh\u00e1ch H\u00e0ng kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, kh\u00f4ng nh\u1ea5t qu\u00e1n;<\/li>\r\n<li>Kh\u00f4ng th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c Kh\u00e1ch H\u00e0ng theo th\u00f4ng tin Kh\u00e1ch H\u00e0ng cung c\u1ea5p ho\u1eb7c giao d\u1ecbch li\u00ean quan \u0111\u1ebfn m\u1ed9t b\u00ean kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c danh t\u00ednh;<\/li>\r\n<li>S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email c\u00e1 nh\u00e2n do Kh\u00e1ch H\u00e0ng cung c\u1ea5p kh\u00f4ng th\u1ec3 li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c email kh\u00f4ng c\u00f2n t\u1ed3n t\u1ea1i n\u00e0y sau khi m\u1edf t\u00e0i kho\u1ea3n ho\u1eb7c th\u1ef1c hi\u1ec7n giao d\u1ecbch;<\/li>\r\n<li>C\u00e1c giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo l\u1ec7nh ho\u1eb7c theo u\u1ef7 quy\u1ec1n c\u1ee7a c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c b\u1ecb c\u1ea5m, b\u1ecb h\u1ea1n ch\u1ebf giao d\u1ecbch, s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina;<\/li>\r\n<li>C\u00e1c giao d\u1ecbch m\u00e0 qua th\u00f4ng tin nh\u1eadn bi\u1ebft Kh\u00e1ch H\u00e0ng ho\u1eb7c qua xem x\u00e9t v\u1ec1 c\u01a1 s\u1edf kinh t\u1ebf v\u00e0 ph\u00e1p l\u00fd c\u1ee7a giao d\u1ecbch c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ed1i li\u00ean h\u1ec7 gi\u1eefa c\u00e1c b\u00ean tham gia giao d\u1ecbch v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng ph\u1ea1m t\u1ed9i ho\u1eb7c c\u00f3 li\u00ean quan t\u1edbi t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n c\u00f3 trong danh s\u00e1ch \u0111en ho\u1eb7c c\u1ea3nh b\u00e1o do c\u01a1 quan nh\u00e0 n\u01b0\u1edbc ban h\u00e0nh;<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng th\u01b0\u1eddng xuy\u00ean y\u00eau c\u1ea7u cung c\u1ea5p l\u1ea1i m\u1eadt kh\u1ea9u ho\u1eb7c y\u00eau c\u1ea7u thay \u0111\u1ed5i email, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, th\u00f4ng tin t\u00e0i kho\u1ea3n Ng\u00e2n h\u00e0ng, th\u00f4ng tin c\u00e1 nh\u00e2n \u0111\u00e3 \u0111\u1ecbnh danh.<\/li>\r\n<li>C\u00f3 s\u1ef1 thay \u0111\u1ed5i \u0111\u1ed9t bi\u1ebfn trong gi\u00e1 tr\u1ecb giao d\u1ecbch tr\u00ean T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng; ti\u1ec1n g\u1eedi v\u00e0o v\u00e0 r\u00fat ra nhanh kh\u1ecfi T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch h\u00e0ng; t\u1ed5ng gi\u00e1 tr\u1ecb giao d\u1ecbch l\u1edbn t\u0103ng \u0111\u1ed9t bi\u1ebfn.\u00a0<\/li>\r\n<li>M\u1ed9t Kh\u00e1ch H\u00e0ng m\u1edf nhi\u1ec1u t\u00e0i kho\u1ea3n t\u1ea1i C\u00f4ng Ty;<\/li>\r\n<li>T\u00e0i kho\u1ea3n c\u1ee7a Kh\u00e1ch H\u00e0ng kh\u00f4ng giao d\u1ecbch trong th\u1eddi gian d\u00e0i (t\u1eeb 6\u00a0th\u00e1ng tr\u1edf l\u00ean) v\u00e0 giao d\u1ecbch tr\u1edf l\u1ea1i; T\u00e0i kho\u1ea3n c\u1ee7a Kh\u00e1ch H\u00e0ng kh\u00f4ng giao d\u1ecbch \u0111\u1ed9t nhi\u00ean nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t kho\u1ea3n ti\u1ec1n ho\u1eb7c chuy\u1ec3n ti\u1ec1n c\u00f3 gi\u00e1 tr\u1ecb l\u1edbn;<\/li>\r\n<li>Chuy\u1ec3n ti\u1ec1n t\u1eeb t\u00e0i kho\u1ea3n t\u1ea1i ng\u00e2n h\u00e0ng ngo\u00e0i l\u00e3nh th\u1ed5 Vi\u1ec7t Nam v\u00e0o T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng;<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng th\u01b0\u1eddng xuy\u00ean chuy\u1ec3n ti\u1ec1n sai, tr\u00f9ng v\u00e0o T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch h\u00e0ng d\u1eabn \u0111\u1ebfn vi\u1ec7c Infina ph\u1ea3i \u0111\u1ed1i so\u00e1t th\u1ee7 c\u00f4ng;<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng ch\u1ec9 \u0111\u1ecbnh \u0111\u1ea7u t\u01b0 b\u1ea5t th\u01b0\u1eddng v\u00e0o nhi\u1ec1u lo\u1ea1i s\u1ea3n ph\u1ea9m t\u00e0i ch\u00ednh (n\u1ebfu c\u00f3) trong kho\u1ea3ng th\u1eddi gian ng\u1eafn ho\u1eb7c s\u1eb5n s\u00e0ng \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c danh m\u1ee5c s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f3 l\u1ee3i (n\u1ebfu c\u00f3).<\/li>\r\n<li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c do Infina ban h\u00e0nh, c\u00e1c d\u1ea5u hi\u1ec7u kh\u00e1c t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m do Infina ph\u00e1t hi\u1ec7n, c\u00e1c b\u00ean c\u00f3 li\u00ean quan ph\u00e1t hi\u1ec7n ho\u1eb7c ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh.<\/li>\r\n<\/ul>\r\n<h2 id=\"dieu-4-phong-toa-tai-khoan-dau-tu\" >\u0110i\u1ec1u 4: PHONG T\u1eceA T\u00c0I KHO\u1ea2N \u0110\u1ea6U T\u01af\u00a0<\/h2>\r\n<p>T\u00f9y tr\u01b0\u1eddng h\u1ee3p, Infina s\u1ebd xem x\u00e9t phong t\u1ecfa T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng ho\u1eb7c kh\u00f4ng. Vi\u1ec7c phong t\u1ecfa t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 s\u1ebd th\u1ef1c hi\u1ec7n theo c\u00e1c quy \u0111\u1ecbnh nh\u01b0 sau:<\/p>\r\n<p>Infina c\u00f3 quy\u1ec1n phong t\u1ecfa m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 trong T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n khi c\u00f3 m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\r\n<ul>\r\n<li>Quy\u1ebft \u0111\u1ecbnh ho\u1eb7c y\u00eau c\u1ea7u b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt;<\/li>\r\n<li>X\u00e1c \u0111\u1ecbnh ho\u1eb7c nghi ng\u1edd c\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o;<\/li>\r\n<li>Khi Infina ph\u00e1t hi\u1ec7n c\u00f3 s\u1ef1 sai l\u1ec7ch, ch\u01b0a r\u00f5 r\u00e0ng trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n giao d\u1ecbch, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: vi\u1ec7c ghi nh\u1eadn nh\u1ea7m v\u00e0o T\u00e0i kho\u1ea3n \u0110\u1ea7u t\u01b0 c\u1ee7a kh\u00e1ch h\u00e0ng, ho\u1eb7c th\u1ef1c hi\u1ec7n theo y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 l\u1ea1i ti\u1ec1n c\u1ee7a ng\u00e2n h\u00e0ng chuy\u1ec3n ti\u1ec1n do c\u00f3 sai l\u1ec7ch so v\u1edbi l\u1ec7nh thanh to\u00e1n c\u1ee7a Kh\u00e1ch h\u00e0ng, ho\u1eb7c c\u00e1c s\u1ef1 vi\u1ec7c ph\u00e1t sinh kh\u00e1c.<\/li>\r\n<li>Khi Infina ph\u00e1t hi\u1ec7n c\u00f3 d\u1ea5u hi\u1ec7u ph\u1ee9c t\u1ea1p, b\u1ea5t th\u01b0\u1eddng, gian l\u1eadn, vi ph\u1ea1m ph\u00e1p lu\u1eadt li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng \u0111\u1ea7u t\u01b0;<\/li>\r\n<li>Khi ph\u00e1t sinh tranh ch\u1ea5p li\u00ean quan \u0111\u1ebfn c\u00e1c giao d\u1ecbch tr\u00ean h\u1ec7 th\u1ed1ng Infina.<\/li>\r\n<\/ul>\r\n<p>T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 b\u1ecb phong t\u1ecfa \u0111\u01b0\u1ee3c b\u1ea3o to\u00e0n v\u00e0 ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd theo n\u1ed9i dung phong t\u1ecfa. Tr\u01b0\u1eddng h\u1ee3p b\u1ecb phong t\u1ecfa m\u1ed9t ph\u1ea7n th\u00ec\u00a0ph\u1ea7n kh\u00f4ng b\u1ecb phong t\u1ecfa v\u1eabn \u0111\u01b0\u1ee3c giao d\u1ecbch v\u00e0 ph\u00e1t sinh l\u00e3i.<\/p>\r\n<p>Infina ch\u1ea5m d\u1ee9t phong t\u1ecfa T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 khi c\u00f3 m\u1ed9t trong c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\r\n<ul>\r\n<li>K\u1ebft th\u00fac th\u1eddi h\u1ea1n phong t\u1ecfa;<\/li>\r\n<li>C\u00f3 v\u0103n b\u1ea3n y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n v\u1ec1 vi\u1ec7c ch\u1ea5m d\u1ee9t phong t\u1ecfa t\u00e0i kho\u1ea3n;<\/li>\r\n<li>Infina \u0111\u00e3 x\u1eed l\u00fd xong sai l\u1ec7ch, kh\u00f4ng r\u00f5 r\u00e0ng trong giao d\u1ecbch hay c\u00e1c nguy\u00ean nh\u00e2n kh\u00e1c d\u1eabn \u0111\u1ebfn vi\u1ec7c phong t\u1ecfa;<\/li>\r\n<li>Sau khi x\u00e1c minh giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ph\u00f9 h\u1ee3p, kh\u00f4ng thu\u1ed9c tr\u01b0\u1eddng h\u1ee3p gian l\u1eadn, vi ph\u1ea1m ph\u00e1p lu\u1eadt;<\/li>\r\n<li>Tranh ch\u1ea5p li\u00ean quan \u0111\u1ebfn c\u00e1c giao d\u1ecbch \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/li>\r\n<\/ul>\r\n<h2 id=\"dieu-5-tam-khoa-tai-khoan-dau-tu\" ><strong>\u0110i\u1ec1u 5: T\u1ea0M KH\u00d3A T\u00c0I KHO\u1ea2N \u0110\u1ea6U T\u01af \u00a0<\/strong><\/h2>\r\n<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o an to\u00e0n cho Kh\u00e1ch H\u00e0ng, Infina s\u1ebd t\u1ea1m kh\u00f3a T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng bao g\u1ed3m m\u1ed9t ho\u1eb7c nhi\u1ec1u ch\u1ee9c n\u0103ng sau: \u0111\u0103ng nh\u1eadp, n\u1ed9p, r\u00fat ti\u1ec1n, ng\u1eebng t\u00ednh l\u00e3i trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\r\n<ul>\r\n<li>Sau 5 l\u1ea7n \u0111\u0103ng nh\u1eadp T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 kh\u00f4ng th\u00e0nh c\u00f4ng li\u00ean ti\u1ebfp. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, th\u1eddi gian t\u1ea1m kh\u00f3a l\u00e0 12 gi\u1edd k\u1ec3 t\u1eeb sau l\u1ea7n \u0111\u0103ng nh\u1eadp kh\u00f4ng th\u00e0nh c\u00f4ng th\u1ee9 5 v\u00e0 Kh\u00e1ch H\u00e0ng c\u00f3 th\u1ec3 \u0111\u0103ng nh\u1eadp l\u1ea1i b\u00ecnh th\u01b0\u1eddng sau khi h\u1ebft th\u1eddi gian t\u1ea1m kh\u00f3a.<\/li>\r\n<li>Khi Infina nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o tr\u1ef1c ti\u1ebfp th\u00f4ng qua s\u1ed1 Hotline c\u1ee7a B\u1ed9 ph\u1eadn H\u1ed7 tr\u1ee3 Kh\u00e1ch H\u00e0ng c\u1ee7a Infina ho\u1eb7c b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a Kh\u00e1ch H\u00e0ng v\u1ec1 vi\u1ec7c thi\u1ebft b\u1ecb x\u00e1c th\u1ef1c b\u1ecb th\u1ea5t l\u1ea1c, ho\u1eb7c l\u1ed9 th\u00f4ng tin \u0111\u0103ng nh\u1eadp, m\u1eadt kh\u1ea9u giao d\u1ecbch c\u1ee7a Kh\u00e1ch H\u00e0ng.\u00a0Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, ch\u1ee9c n\u0103ng \u0111\u0103ng nh\u1eadp T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng b\u1ecb t\u1ea1m kh\u00f3a cho \u0111\u1ebfn khi Infina nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u m\u1edf l\u1ea1i ch\u1ee9c n\u0103ng \u0111\u0103ng nh\u1eadp T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 t\u1eeb Kh\u00e1ch H\u00e0ng v\u00e0 Kh\u00e1ch H\u00e0ng ho\u00e0n th\u00e0nh quy tr\u00ecnh \u0111\u1ecbnh danh Kh\u00e1ch h\u00e0ng theo quy \u0111\u1ecbnh c\u1ee7a Infina.<\/li>\r\n<li>V\u00ec l\u00fd do b\u1ea5t k\u00ec m\u00e0 Infina cho l\u00e0 ph\u00f9 h\u1ee3p \u0111\u1ec3 gi\u1ea3m thi\u1ec3u m\u1ecdi r\u1ee7i ro c\u00f3 th\u1ec3 x\u1ea3y ra.<\/li>\r\n<\/ul>\r\n<p>Vi\u1ec7c t\u1ea1m kh\u00f3a T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 \u0111\u01b0\u1ee3c ch\u1ea5m d\u1ee9t khi c\u00e1c \u0111i\u1ec1u ki\u1ec7n ph\u00e1t sinh vi\u1ec7c t\u1ea1m kh\u00f3a ch\u1ea5m d\u1ee9t.<\/p>\r\n<h2 id=\"dieu-6-khoa-tai-khoan-dau-tu\" ><strong>\u0110i\u1ec1u 6: KH\u00d3A T\u00c0I KHO\u1ea2N \u0110\u1ea6U T\u01af<\/strong><\/h2>\r\n<p>Kh\u00f3a t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 l\u00e0 vi\u1ec7c Infina \u0111\u00f3ng h\u1ed3 s\u01a1 \u0111\u0103ng k\u00fd m\u1edf t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 v\u00e0 ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh. Sau khi \u0111\u00f3ng t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0, Kh\u00e1ch H\u00e0ng mu\u1ed1n ti\u1ebfp t\u1ee5c h\u1ee3p t\u00e1c kinh doanh tr\u00ean n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina ph\u1ea3i th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c \u0111\u0103ng k\u00fd l\u1ea1i t\u1eeb \u0111\u1ea7u. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, Infina c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i m\u1edf l\u1ea1i t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 trong tr\u01b0\u1eddng h\u1ee3p Kh\u00e1ch H\u00e0ng \u0111\u00e3 b\u1ecb \u0111\u00f3ng t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 do c\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o, vi ph\u1ea1m quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt ho\u1eb7c vi ph\u1ea1m c\u00e1c quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch c\u1ee7a Infina.<\/p>\r\n<p>Infina \u0111\u01b0\u1ee3c quy\u1ec1n kh\u00f3a T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n khi c\u00f3 m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\r\n<ul>\r\n<li>Theo y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch H\u00e0ng, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p thu\u1ed9c ph\u1ea1m vi quy\u1ec1n t\u1eeb ch\u1ed1i c\u1ee7a Infina;<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng vi ph\u1ea1m ph\u00e1p lu\u1eadt ho\u1eb7c vi ph\u1ea1m b\u1ea5t k\u1ef3 \u0111i\u1ec1u n\u00e0o trong H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh, ho\u1eb7c b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n, \u0111i\u1ec1u ki\u1ec7n v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a Infina;<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng l\u00e0 c\u00e1 nh\u00e2n b\u1ecb ch\u1ebft\/ tuy\u00ean b\u1ed1 ch\u1ebft, m\u1ea5t t\u00edch, m\u1ea5t\/ h\u1ea1n ch\u1ebf n\u0103ng l\u1ef1c h\u00e0nh vi d\u00e2n s\u1ef1, g\u1eb7p kh\u00f3 kh\u0103n trong nh\u1eadn th\u1ee9c, l\u00e0m ch\u1ee7 h\u00e0nh vi;<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng l\u00e0 t\u1ed5 ch\u1ee9c b\u1ecb tuy\u00ean b\u1ed1 ph\u00e1 s\u1ea3n, gi\u1ea3i th\u1ec3 ho\u1eb7c ch\u1ea5m d\u1ee9t t\u1ed3n do ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c th\u1ee7 t\u1ee5c t\u1ed1 t\u1ee5ng ph\u00e1p l\u00fd, quy\u1ebft \u0111\u1ecbnh c\u00f3 hi\u1ec7u l\u1ef1c c\u1ee7a c\u01a1 quan Nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n;<\/li>\r\n<li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p Infina c\u00f3 quy\u1ec1n \u0111\u01a1n ph\u01b0\u01a1ng ch\u1ea5m d\u1ee9t h\u1ee3p t\u00e1c kinh doanh theo th\u1ecfa thu\u1eadn t\u1ea1i H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh.<\/li>\r\n<\/ul>\r\n<p>Tr\u01b0\u1eddng h\u1ee3p c\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o ho\u1eb7c giao d\u1ecbch theo y\u00eau c\u1ea7u c\u1ee7a C\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n m\u00e0 Infina xem x\u00e9t, quy\u1ebft \u0111\u1ecbnh bu\u1ed9c ph\u1ea3i kh\u00f3a t\u00e0i kho\u1ea3n. C\u00e1c kho\u1ea3n ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0 l\u00e3i t\u1eeb kho\u1ea3n \u0111\u1ea7u t\u01b0 \u0111\u01b0\u1ee3c x\u1eed l\u00fd nh\u01b0 sau:<\/p>\r\n<ul>\r\n<li>Chi tr\u1ea3 theo y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch H\u00e0ng, ng\u01b0\u1eddi gi\u00e1m h\u1ed9, ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n h\u1ee3p ph\u00e1p c\u1ee7a Kh\u00e1ch H\u00e0ng l\u00e0 ng\u01b0\u1eddi t\u1eeb \u0111\u1ee7 tu\u1ed5i 15 tu\u1ed5i \u0111\u1ebfn 18 tu\u1ed5i, ng\u01b0\u1eddi m\u1ea5t n\u0103ng l\u1ef1c h\u00e0nh vi d\u00e2n s\u1ef1, ng\u01b0\u1eddi c\u00f3 kh\u00f3 kh\u0103n trong nh\u1eadn th\u1ee9c, l\u00e0m ch\u1ee7 h\u00e0nh vi, ng\u01b0\u1eddi b\u1ecb h\u1ea1n ch\u1ebf n\u0103ng l\u1ef1c h\u00e0nh vi d\u00e2n s\u1ef1 ho\u1eb7c ng\u01b0\u1eddi \u0111\u01b0\u1ee3c th\u1eeba k\u1ebf, \u0111\u1ea1i di\u1ec7n th\u1eeba k\u1ebf trong tr\u01b0\u1eddng h\u1ee3p Kh\u00e1ch H\u00e0ng l\u00e0 c\u00e1 nh\u00e2n b\u1ecb ch\u1ebft, b\u1ecb tuy\u00ean b\u1ed1 l\u00e0 \u0111\u00e3 ch\u1ebft, m\u1ea5t t\u00edch.<\/li>\r\n<li>Chi tr\u1ea3 theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a t\u00f2a \u00e1n ho\u1eb7c c\u01a1 quan Nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\r\n<\/ul>\r\n<p>Infina x\u1eed l\u00fd theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi th\u1ee5 h\u01b0\u1edfng h\u1ee3p ph\u00e1p s\u1ed1 ti\u1ec1n t\u1eeb T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o m\u00e0 kh\u00f4ng \u0111\u1ebfn nh\u1eadn ho\u1eb7c theo th\u1ecfa thu\u1eadn tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n v\u1edbi Kh\u00e1ch H\u00e0ng, ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/p>\r\n<p>\u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p kh\u00f3a t\u00e0i kho\u1ea3n do giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o ho\u1eb7c theo y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0 l\u00e3i ph\u00e1t sinh (n\u1ebfu c\u00f3) t\u1eeb giao d\u1ecbch \u0111\u01b0\u1ee3c thu h\u1ed3i v\u00e0 chuy\u1ec3n cho b\u00ean th\u1ee9 ba v\u00e0 C\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n x\u1eed l\u00fd theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt. Infina kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i chi tr\u1ea3 kho\u1ea3n ti\u1ec1n n\u00e0y cho Kh\u00e1ch H\u00e0ng v\u00e0\/ho\u1eb7c ng\u01b0\u1eddi th\u1ee5 h\u01b0\u1edfng h\u1ee3p ph\u00e1p.<\/p>\r\n<p>S\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0 l\u00e3i ph\u00e1t sinh (n\u1ebfu c\u00f3) \u0111\u01b0\u1ee3c chi tr\u1ea3 sau khi tr\u1eeb \u0111i c\u00e1c kho\u1ea3n ph\u00ed kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a Infina v\u00e0 c\u0103n c\u1ee9 tr\u00ean c\u01a1 s\u1edf \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n li\u00ean quan \u0111\u1ebfn vi\u1ec7c ti\u1ebfp nh\u1eadn.<\/p>\r\n<h2 id=\"dieu-7-doi-boi-hoan\" ><strong>\u0110i\u1ec1u 7: \u0110\u00d2I B\u1ed2I HO\u00c0N<\/strong><\/h2>\r\n<p>Infina c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i thanh to\u00e1n ho\u1eb7c y\u00eau c\u1ea7u thu h\u1ed3i m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 gi\u00e1 tr\u1ecb Giao d\u1ecbch gian l\u1eadn ho\u1eb7c gi\u1ea3 m\u1ea1o m\u00e0 Kh\u00e1ch H\u00e0ng \u0111\u00e3 th\u1ef1c hi\u1ec7n. Theo \u0111\u00f3, Kh\u00e1ch H\u00e0ng ph\u1ea3i nhanh ch\u00f3ng th\u1ef1c hi\u1ec7n ho\u00e0n tr\u1ea3 ho\u1eb7c thanh to\u00e1n cho Infina trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\r\n<ul>\r\n<li>Giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o t\u1eeb Kh\u00e1ch H\u00e0ng do Infina tra so\u00e1t.<\/li>\r\n<li>Sai l\u1ec7ch trong qu\u00e1 tr\u00ecnh chuy\u1ec3n, r\u00fat ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0\/ho\u1eb7c c\u00e1c giao d\u1ecbch tr\u00ean n\u1ec1n t\u1ea3ng Infina ho\u1eb7c n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina.<\/li>\r\n<li>Giao d\u1ecbch b\u1ecb b\u00ean th\u1ee9 ba y\u00eau c\u1ea7u tra so\u00e1t v\u00e0 x\u00e1c \u0111\u1ecbnh giao d\u1ecbch \u0111\u00f3 l\u00e0 gian l\u1eadn, gi\u1ea3 m\u1ea1o.<\/li>\r\n<li>Giao d\u1ecbch b\u1ecb b\u00e1o c\u00f3 tr\u00f9ng l\u1eb7p, b\u00e1o c\u00f3 sai l\u1ec7ch trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh.<\/li>\r\n<li>Sai l\u1ec7ch ph\u00e1t sinh do l\u1ed7i k\u1ef9 thu\u1eadt trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n v\u1eadn h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n.<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng c\u00f3 h\u00e0nh vi kh\u00f4ng trung th\u1ef1c, s\u1eed d\u1ee5ng h\u1ed3 s\u01a1, t\u00e0i li\u1ec7u, th\u00f4ng tin gi\u1ea3 m\u1ea1o, kh\u00f4ng ch\u00ednh x\u00e1c khi tham gia \u0111\u1ea7u t\u01b0 ho\u1eb7c \u0111\u1ec3 tham gia v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh, ch\u00ednh s\u00e1ch khuy\u1ebfn m\u00e3i c\u1ee7a Infina<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng kh\u00f4ng tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n, \u0111i\u1ec1u ki\u1ec7n trong qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c v\u1edbi Infina.<\/li>\r\n<li>Kh\u00e1ch H\u00e0ng c\u00f3 h\u00e0nh vi c\u1ed1 \u00fd gian l\u1eadn, gi\u1ea3 m\u1ea1o nh\u1eb1m chi\u1ebfm \u0111o\u1ea1t t\u00e0i s\u1ea3n, ti\u1ec1n \u0111\u1ea7u t\u01b0 ho\u1eb7c h\u01b0\u1edfng l\u1ee3i b\u1ea5t ch\u00ednh t\u1eeb Infina v\u00e0 c\u00e1c Kh\u00e1ch H\u00e0ng, \u0111\u1ed1i t\u00e1c c\u1ee7a Infina<\/li>\r\n<li>C\u00e1c vi ph\u1ea1m ph\u00e1p lu\u1eadt ho\u1eb7c ch\u00ednh s\u00e1ch c\u1ee7a Infina t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\r\n<\/ul>\r\n<p>Khi Infina c\u00f3 c\u01a1 s\u1edf \u0111\u1ec3 nghi ng\u1edd \u0111\u00e3 x\u1ea3y ra m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u00eau tr\u00ean, Infina c\u00f3 quy\u1ec1n nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u0111\u1ed1i v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng sau:<\/p>\r\n<ul>\r\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh n\u00eau t\u1ea1i \u0110i\u1ec1u 8 b\u00ean d\u01b0\u1edbi;<\/li>\r\n<li>Y\u00eau c\u1ea7u \u0111\u1ed1i so\u00e1t v\u00e0 th\u1ef1c hi\u1ec7n thu h\u1ed3i ho\u1eb7c ho\u00e0n tr\u1ea3 s\u1ed1 ti\u1ec1n giao d\u1ecbch gi\u1ea3 m\u1ea1o, gian l\u1eadn;\u00a0<\/li>\r\n<li>Ch\u1ee7 \u0111\u1ed9ng \u0111\u1ed1i so\u00e1t v\u00e0 c\u1ea5n tr\u1eeb tr\u1ef1c ti\u1ebfp v\u00e0o ti\u1ec1n \u0111\u1ea7u t\u01b0\/g\u00f3p v\u1ed1n c\u1ee7a Kh\u00e1ch H\u00e0ng trong th\u1eddi h\u1ea1n 24 gi\u1edd sau th\u1eddi \u0111i\u1ec3m cu\u1ed1i c\u00f9ng Infina th\u00f4ng b\u00e1o \u0111\u00f2i b\u1ed3i ho\u00e0n nh\u01b0ng Kh\u00e1ch H\u00e0ng kh\u00f4ng th\u1ef1c hi\u1ec7n.<\/li>\r\n<\/ul>\r\n<p>Quy\u1ec1n \u0110\u00f2i b\u1ed3i ho\u00e0n c\u1ee7a Infina c\u00f3 th\u1ec3 k\u00e9o d\u00e0i v\u00e0 gi\u1eef nguy\u00ean gi\u00e1 tr\u1ecb hi\u1ec7u l\u1ef1c ngay c\u1ea3 khi H\u1ee3p \u0110\u1ed3ng H\u1ee3p T\u00e1c gi\u1eefa Kh\u00e1ch H\u00e0ng v\u00e0 Infina \u0111\u00e3 ch\u1ea5m d\u1ee9t.<\/p>\r\n<h2 id=\"dieu-8-quy-trinh-xu-ly-giao-dich-gian-lan-gia-mao\" ><strong>\u0110i\u1ec1u 8: QUY TR\u00ccNH X\u1eec L\u00dd GIAO D\u1ecaCH GIAN L\u1eacN, GI\u1ea2 M\u1ea0O<\/strong><\/h2>\r\n<p>Khi Infina ph\u00e1t hi\u1ec7n c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn, gi\u1ea3 m\u1ea1o c\u1ee7a Kh\u00e1ch H\u00e0ng v\u00e0\/ho\u1eb7c khi c\u01a1 quan nh\u00e0 n\u01b0\u1edbc, b\u00ean th\u1ee9 ba kh\u00e1c c\u00f3 y\u00eau c\u1ea7u, theo \u0111\u00f3 Infina c\u00f3 quy\u1ec1n th\u1ef1c hi\u1ec7n phong t\u1ecfa T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c v\u00e0 th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh nh\u01b0 sau:<\/p>\r\n<h3 id=\"buoc-1-phong-toa-tai-khoan-dau-tu\" >B\u01b0\u1edbc 1:<strong> Phong t\u1ecfa T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0<\/strong><\/h3>\r\n<p>Khi ph\u00e1t hi\u1ec7n ho\u1eb7c nghi ng\u1edd giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o ho\u1eb7c ph\u00e1t hi\u1ec7n c\u00f3 m\u00e2u thu\u1eabn, sai l\u1ec7ch, ch\u01b0a r\u00f5 r\u00e0ng trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch, Infina c\u00f3 quy\u1ec1n ngay l\u1eadp t\u1ee9c phong t\u1ecfa T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0.<\/p>\r\n<p>Th\u1eddi gian phong t\u1ecfa s\u1ebd t\u00f9y thu\u1ed9c v\u00e0o vi\u1ec7c xem x\u00e9t \u0111i\u1ec1u tra, x\u00e1c minh ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng so\u00e1t x\u00e9t, x\u00e1c minh, s\u1eeda ch\u1eefa, kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt c\u1ee7a h\u1ec7 th\u1ed1ng, ho\u1eb7c theo y\u00eau c\u1ea7u t\u1eeb C\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0 b\u00ean th\u1ee9 ba kh\u00e1c c\u00f3 li\u00ean quan, Infina s\u1ebd quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch H\u00e0ng khi phong t\u1ecfa t\u00e0i kho\u1ea3n, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p trong y\u00eau c\u1ea7u\/v\u0103n b\u1ea3n c\u1ee7a c\u01a1 quan Nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n y\u00eau c\u1ea7u Infina ph\u1ea3i gi\u1eef b\u00ed m\u1eadt vi\u1ec7c phong t\u1ecfa t\u00e0i kho\u1ea3n n\u00e0y v\u00e0\/ho\u1eb7c v\u1ec1 th\u1eddi h\u1ea1n gia h\u1ea1n th\u1eddi h\u1ea1n phong t\u1ecfa (n\u1ebfu c\u00f3).<\/p>\r\n<h3 id=\"buoc-2-dieu-tra-xac-minh\" ><strong>B\u01b0\u1edbc 2: \u0110i\u1ec1u tra, x\u00e1c minh<\/strong>\u00a0<\/h3>\r\n<p>Infina s\u1ebd t\u1ef1 m\u00ecnh \u0111i\u1ec1u tra, x\u1eed l\u00fd ho\u1eb7c g\u1eedi y\u00eau c\u1ea7u x\u00e1c nh\u1eadn t\u1edbi B\u00ean th\u1ee9 ba \u0111\u1ec3 x\u00e1c minh v\u1ec1 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o.<\/p>\r\n<p>\u0110\u1ed1i v\u1edbi giao d\u1ecbch theo y\u00eau c\u1ea7u c\u1ee7a b\u00ean th\u1ee9 ba, Infina s\u1ebd tu\u00e2n th\u1ee7 v\u00e0 th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a b\u00ean th\u1ee9 ba.<\/p>\r\n<p>Theo \u0111\u00f3, Kh\u00e1ch H\u00e0ng ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh, cung c\u1ea5p c\u00e1c t\u00e0i li\u1ec7u ch\u1ee9ng minh v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi Infina \u0111\u1ec3 x\u00e1c minh, l\u00e0m r\u00f5 c\u00e1c giao d\u1ecbch c\u00f3 li\u00ean quan.<\/p>\r\n<h3 id=\"buoc-3-xu-ly-giao-dich-gian-lan-gia-mao-sai-lech\" ><strong>B\u01b0\u1edbc 3<\/strong>: <strong>X\u1eed l\u00fd giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o, sai l\u1ec7ch<\/strong><\/h3>\r\n<p><strong><u>Tr\u01b0\u1eddng h\u1ee3p 1<\/u><\/strong>: C\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o, sai l\u1ec7ch ho\u1eb7c c\u00f3 vi ph\u1ea1m.<\/p>\r\n<p>Ngay sau khi \u0111i\u1ec1u tra, x\u00e1c minh \u0111\u01b0\u1ee3c ho\u1eb7c nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn c\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o t\u1eeb B\u00ean th\u1ee9 ba, Infina c\u00f3 quy\u1ec1n:<\/p>\r\n<ul>\r\n<li>Ngay l\u1eadp t\u1ee9c thu h\u1ed3i, b\u00f9 tr\u1eeb tr\u1ef1c ti\u1ebfp v\u00e0\/ho\u1eb7c chuy\u1ec3n to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0 l\u00e3i ph\u00e1t sinh (n\u1ebfu c\u00f3) t\u1eeb giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o \u0111\u1ec3 b\u1ed3i ho\u00e0n\/c\u1ea5n tr\u1eeb \u0111\u1ed1i v\u1edbi c\u00e1c giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o c\u1ee7a Kh\u00e1ch H\u00e0ng;\u00a0<\/li>\r\n<li>Ngay l\u1eadp t\u1ee9c thu h\u1ed3i, b\u00f9 tr\u1eeb tr\u1ef1c ti\u1ebfp v\u00e0\/ho\u1eb7c chuy\u1ec3n to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0 l\u00e3i ph\u00e1t sinh (n\u1ebfu c\u00f3) t\u1eeb giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o cho B\u00ean th\u1ee9 ba ho\u1eb7c C\u01a1 quan nh\u00e0 n\u01b0\u1edbc theo y\u00eau c\u1ea7u \u0111\u1ec3 x\u1eed l\u00fd theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\r\n<\/ul>\r\n<p>Tr\u01b0\u1eddng h\u1ee3p giao d\u1ecbch sai l\u1ec7ch do l\u1ed7i h\u1ec7 th\u1ed1ng, s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt, Infina c\u00f3 quy\u1ec1n thu h\u1ed3i c\u00e1c kho\u1ea3n ti\u1ec1n ph\u00e1t sinh t\u1eeb giao d\u1ecbch sai l\u1ec7ch, \u0111i\u1ec1u ch\u1ec9nh th\u00f4ng tin v\u00e0 s\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 trong T\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf giao d\u1ecbch. C\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 ph\u00e1t sinh t\u1eeb giao d\u1ecbch sai l\u1ec7ch s\u1ebd kh\u00f4ng ph\u00e1t sinh l\u00e3i.<\/p>\r\n<p>Kh\u00e1ch H\u00e0ng ph\u1ea3i th\u1ef1c hi\u1ec7n b\u1ed3i ho\u00e0n cho c\u00e1c kho\u1ea3n giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o, sai l\u1ec7ch cho Infina ho\u1eb7c b\u00ean th\u1ee9 ba trong th\u1eddi gian \u0111\u01b0\u1ee3c \u1ea5n \u0111\u1ecbnh trong th\u00f4ng b\u00e1o. Qu\u00e1 th\u1eddi h\u1ea1n n\u00eau tr\u00ean, n\u1ebfu Kh\u00e1ch H\u00e0ng kh\u00f4ng th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u, Infina c\u00f3 quy\u1ec1n t\u1ea1m kh\u00f3a t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a Kh\u00e1ch H\u00e0ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u1ed1i so\u00e1t, b\u00f9 tr\u1eeb theo quy \u0111\u1ecbnh.<\/p>\r\n<p><strong><u>Tr\u01b0\u1eddng h\u1ee3p 2<\/u><\/strong>: X\u00e1c nh\u1eadn, x\u00e1c minh kh\u00f4ng c\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o, sai l\u1ec7ch ho\u1eb7c kh\u00f4ng c\u00f3 vi ph\u1ea1m.<\/p>\r\n<p>Infina v\u00e0\/ho\u1eb7c b\u00ean th\u1ee9 ba s\u1ebd th\u00f4ng b\u00e1o v\u00e0 x\u00e1c minh kh\u00f4ng c\u00f3 giao d\u1ecbch gian l\u1eadn, gi\u1ea3 m\u1ea1o, sai l\u1ec7ch ho\u1eb7c vi ph\u1ea1m n\u00e0o cho Kh\u00e1ch H\u00e0ng ngay sau khi th\u1ef1c hi\u1ec7n \u0110i\u1ec1u tra, x\u00e1c minh t\u1ea1i <strong>B\u01b0\u1edbc 2<\/strong> nh\u01b0 ph\u00eda tr\u00ean.<\/p>\r\n<p>Infina ngay l\u1eadp t\u1ee9c ch\u1ea5m d\u1ee9t phong t\u1ecfa t\u00e0i kho\u1ea3n \u0111\u1ea7u t\u01b0 v\u00e0 c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh l\u00e3i trong c\u1ea3 th\u1eddi gian phong t\u1ecfa.<\/p>\r\n<h2 id=\"dieu-9-hieu-luc\" ><strong>\u0110i\u1ec1u 9: HI\u1ec6U L\u1ef0C<\/strong><\/h2>\r\n<p>\u0110i\u1ec1u kho\u1ea3n Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng t\u00e1ch r\u1eddi c\u00e1c H\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c kinh doanh v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a Infina t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p>\r\n<p>Infina c\u00f3 quy\u1ec1n ch\u1ee7 \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh, thay \u0111\u1ed5i, b\u1ed5 sung Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n n\u00e0y b\u1ea5t k\u1ef3 l\u00fac n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n s\u1ef1 ch\u1ea5p thu\u1eadn c\u1ee7a c\u00e1c B\u00ean c\u00f3 li\u00ean quan. Trong tr\u01b0\u1eddng h\u1ee3p s\u1eeda \u0111\u1ed5i, b\u1ed5 sung Ch\u00ednh s\u00e1ch n\u00e0y, Infina s\u1ebd th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch H\u00e0ng tr\u00ean N\u1ec1n t\u1ea3ng ho\u1eb7c website ch\u00ednh th\u1ee9c c\u1ee7a Infina tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng. N\u1ebfu Kh\u00e1ch H\u00e0ng kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi n\u1ed9i dung s\u1eeda \u0111\u1ed5i, b\u1ed5 sung c\u00f3 th\u1ec3 d\u1eebng vi\u1ec7c s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng Infina, trong tr\u01b0\u1eddng h\u1ee3p Kh\u00e1ch H\u00e0ng ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng Infina \u0111\u01b0\u1ee3c coi l\u00e0 ch\u1ea5p nh\u1eadn v\u1edbi c\u00e1c n\u1ed9i dung s\u1eeda \u0111\u1ed5i, b\u1ed5 sung t\u1ea1i Ch\u00ednh s\u00e1ch n\u00e0y;<\/p>\r\n<p>M\u1ecdi g\u00f3p \u00fd, \u0111\u00f3ng g\u00f3p li\u00ean quan \u0111\u1ebfn Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n n\u00e0y vui l\u00f2ng li\u00ean h\u1ec7 v\u1ec1:<\/p>\r\n<p><strong>C\u00d4NG TY C\u1ed4 PH\u1ea6N REAL STAKE FINTECH<br \/><\/strong><strong>\u0110\u1ecba ch\u1ec9:<\/strong> 30 Nguy\u1ec5n Th\u1ecb Di\u1ec7u, Ph\u01b0\u1eddng Xu\u00e2n H\u00f2a, TP. H\u1ed3 Ch\u00ed Minh<br \/><strong>Email:<\/strong> <a href=\"mailto:info@infina.vn\">info@infina.vn<\/a><br \/><strong>Hotline:<\/strong> <a href=\"tel:0899909928\">08 9990 9928<\/a><br \/><br \/>Infina \u0111\u00e1nh gi\u00e1 cao s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a qu\u00fd Kh\u00e1ch H\u00e0ng.<br \/><strong>Hi\u1ec7u l\u1ef1c:<\/strong> Ch\u00ednh s\u00e1ch tra so\u00e1t, thu h\u1ed3i ho\u1eb7c b\u1ed3i ho\u00e0n n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y: 22\/07\/2025.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Trong su\u1ed1t qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c kinh doanh, c\u0169ng nh\u01b0 th\u1ef1c hi\u1ec7n c\u00e1c t\u00ednh n\u0103ng tr\u00ean n\u1ec1n t\u1ea3ng Infina cho Kh\u00e1ch H\u00e0ng ho\u1eb7c tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi Infina, C\u00f4ng Ty \u0111\u1ec1 ngh\u1ecb t\u1ea5t c\u1ea3 c\u00e1c Kh\u00e1ch H\u00e0ng ph\u1ea3i \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh&#8230;<\/p>\n","protected":false},"author":10,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[2],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/ht-kb\/2914"}],"collection":[{"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/comments?post=2914"}],"version-history":[{"count":15,"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/ht-kb\/2914\/revisions"}],"predecessor-version":[{"id":5421,"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/ht-kb\/2914\/revisions\/5421"}],"wp:attachment":[{"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/media?parent=2914"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/ht-kb-category?post=2914"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/infina.vn\/ho-tro\/wp-json\/wp\/v2\/ht-kb-tag?post=2914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}