To ensure compliance with Vietnam’s regulations and policies, Infina would like to inform our valued customers of the following:
Starting from 01/04/2025 (April 1st), Infina will discontinue services for customers who are not Vietnamese citizens.
After 31/03/2025 (March 31st), the following features on the Infina app will no longer be available for accounts belonging to the above-mentioned customer group:
- Deposit/withdrawal of High Yield Savings Account (Tài khoản sinh lời)
- Buying/selling of Mutual Fund Certificates
- Earnings from the High Yield Savings Account (Tài khoản sinh lời)
We kindly ask affected customers to complete the following actions before 01/04/2025 (April 1st):
- Withdraw any remaining balance from your High Yield Savings Account or Flexible Savings (if applicable)
- Sell all mutual fund certificates you currently hold
- Contact our Customer Support team for assistance with savings withdrawals or mutual fund sales after 01/04/2025 (April 1st)
For any questions or support, please reach out to our Customer Support team via the following channels:
📞 Hotline: 08 9990 9928
💬 Online support: http://m.me/infinavietnam
📩 Email: hotro@infina.vn
📱 In-app support: Open the Infina app, tap the “?” icon, and select “Live Consultation”
We sincerely appreciate your trust and continued support.